Digital Operations Specialist

Support and improve day-to-day operations across eCommerce, systems, marketplaces, fulfillment, and digital workflows for a growing portfolio of businesses.

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Department
Operations
type
Employment Type
Full-Time
date
Work Location
On-Site
country
City / State
Atlanta, GA

About Mix Tape Ventures

Mix Tape Ventures is a private investment and operating company that acquires, builds, and grows exceptional businesses across eCommerce, manufacturing, consumer products, industrial services, and emerging technologies.

Unlike traditional investment firms, we're hands-on operators. We work alongside our portfolio companies to improve operations, accelerate growth, launch new ventures, and create long-term value. Our team believes in ownership, continuous learning, servant leadership, and solving meaningful problems together.

Every day presents a new opportunity to build something better—and we're looking for people who share that mindset.

Position Overview

Technology powers everything we do. As a Digital Operations Specialist, you'll help keep our businesses running efficiently by supporting the systems, platforms, and processes that drive our day-to-day operations.

In this role, you'll work across multiple portfolio companies to support eCommerce platforms, marketplaces, internal systems, fulfillment operations, and digital workflows. You'll collaborate with team members across departments to solve problems, improve processes, and help implement technology that enables our businesses to scale.

Every day brings new challenges. You might update thousands of products, troubleshoot a software issue, coordinate with an agency, launch a new marketplace listing, or help roll out a new operational system. If you enjoy solving problems, learning new technologies, and making organizations run more efficiently, we'd love to meet you.

What You'll Do

  • Support day-to-day eCommerce operations across Shopify, BigCommerce, Amazon, Walmart Marketplace, and other digital platforms.
  • Manage product catalog updates through bulk CSV imports, exports, and data management.
  • Coordinate projects and communications with external agencies, software vendors, and technology partners.
  • Assist with Amazon FBA shipments, marketplace operations, and inventory-related workflows.
  • Create and manage user accounts, permissions, and access across internal business systems.
  • Support employee onboarding by provisioning devices, accounts, and software access.
  • Troubleshoot basic hardware, software, networking, and platform-related issues.
  • Assist with website updates, backend platform administration, and digital maintenance tasks.
  • Help implement new software, automation tools, and operational improvements across the organization.
  • Support fulfillment, logistics, and operational initiatives as business needs evolve.
  • Maintain organized documentation, digital assets, and operational processes across multiple brands.
  • Identify opportunities to improve efficiency through technology, automation, and process optimization.

What Success Looks Like

Successful Digital Operations Coordinators don't just complete tasks—they improve the way our businesses operate.

Within your first year, you'll be expected to:

  • Become a trusted resource for day-to-day operational and technical support.
  • Improve the accuracy and organization of our digital systems and product data.
  • Help streamline workflows through automation and process improvements.
  • Successfully support multiple brands while managing competing priorities.
  • Contribute to technology implementations and operational initiatives that improve efficiency.
  • Build strong working relationships across departments and portfolio companies.

What We're Looking For

We're looking for someone who enjoys solving problems, learning new systems, and helping teams work more efficiently.

Ideal candidates demonstrate many of the following:

  • Strong organizational skills and exceptional attention to detail.
  • Comfortable learning and working across multiple software platforms.
  • Excellent problem-solving and critical thinking abilities.
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects and shifting priorities.
  • Self-motivated with a proactive, solutions-oriented mindset.
  • Comfortable working in a fast-paced, entrepreneurial environment.
  • High degree of ownership, accountability, and professionalism.
  • Experience with Shopify, BigCommerce, Amazon Seller Central, Walmart Marketplace, Google Workspace, Microsoft 365, or similar business systems is a plus—but not required.
  • Familiarity with CSV files, spreadsheets, APIs, automation tools, or basic technical troubleshooting is also a plus.

Why Join Mix Tape Ventures

At Mix Tape Ventures, you'll help build and improve businesses—not just maintain systems. We believe technology should enable growth, simplify operations, and create better experiences for both our teams and our customers.

You'll have the opportunity to:

  • Work across a diverse portfolio of growing businesses.
  • Gain hands-on experience with leading eCommerce platforms, marketplaces, and business systems.
  • Learn directly from experienced entrepreneurs, operators, and technology leaders.
  • Contribute meaningful improvements that impact multiple companies.
  • Build technical, operational, and project management skills in a fast-paced environment.
  • Grow your career alongside a team that values ownership, curiosity, innovation, and continuous improvement.

Benefits

  • Competitive compensation
  • Comprehensive medical, dental, vision, HSA, disability, and life insurance
  • 401(k) with company match
  • Generous paid time off
  • Casual dress environment
  • Flexible workspaces throughout the Atlanta area
  • Professional development and career growth opportunities

Benefits may vary by position and are subject to change. Additional details will be discussed during the interview process.

Hiring Process

Our hiring process is straightforward.

1. Complete the application below.
2. Our hiring team reviews every application
3. If your background aligns with the position, we'll contact you to discuss next steps.
4. If you haven't heard from us within seven (7) business days, you may assume we've decided not to move forward with your application.

We appreciate your interest and encourage you to apply for future opportunities that match your experience.

Mix Tape Ventures is an equal opportunity employer and is committed to creating an inclusive workplace. Employment decisions are made based on qualifications, merit, and business needs.

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Digital Operations Specialist
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